Service Quality
I was not satisfied with my reading. How do I request a refund?
Pocket Insight prioritizes professional and top-notch services, ensuring user satisfaction and a positive experience with our advisors. Customer feedback is highly valued and essential to our continuous improvement. Regarding refund requests, our platform follows specific policies to handle this process. Refunds are carefully considered, taking into account user feedback, advisor input, and the overall service quality provided within the order. The result of refunds request is based on objective criteria rather than subjective opinions or individual perspectives. Should you feel dissatisfied with a reading for any reason, we recommend sharing your feedback with us through Contact Support. Our team is dedicated to addressing your concerns promptly and providing assistance as needed.